🐾 Zoorium.shop — Terms of Service

Last updated: 08.10.2025

 Welcome to Zoorium.shop

 By visiting or purchasing from our website www.zoorium.shop, you agree to the following terms and conditions.
Please read them carefully before using our services.

1. General Conditions

By accessing our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced here or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, and contributors of content.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Availability

All products on Zoorium.shop are subject to availability.
We do our best to keep stock levels updated through our supplier network, but availability may change without notice.

We reserve the right to discontinue any product at any time or modify descriptions, prices, and packaging without prior notice.

3. Prices and Payments

All prices are displayed in Euros (€) and include VAT where applicable.
We accept secure payments through Shopify Payments, PayPal, and other authorized providers.
By providing your payment information, you confirm that you are authorized to use the payment method.

In case of a pricing error, we reserve the right to cancel or correct any affected order.

4. Shipping and Delivery

Orders are shipped from our European fulfillment partners.
Delivery times are estimates and may vary due to courier operations, seasonal demand, or other external factors.
We are not liable for delays once a package has been transferred to the courier.

Full shipping details can be found in our Shipping Policy.

5. Returns and Refunds

Our customers are entitled to return eligible items within 30 days of delivery, provided they are unused and in original packaging.
Please review our Refund Policy for complete information.

6. Accuracy of Information

We make every effort to ensure that product descriptions, pricing, and images are accurate.
However, minor variations in color, design, or packaging may occur due to manufacturing or supplier updates.
We cannot guarantee that your device’s display of colors is fully accurate.

7. Intellectual Property

All content on Zoorium.shop, including text, logos, graphics, and images, is the property of Rocksteady Development SRL or its licensors.
You may not reproduce, distribute, or use any content without our express written permission.

8. User Conduct

You agree not to:

  • Use the website for any unlawful purpose

  • Attempt to interfere with or bypass security features

  • Submit false or misleading information

  • Violate any applicable EU or national laws

Violation of these rules may result in termination of your access to the website.

9. Third-Party Services

Our website may contain links to third-party tools or services (e.g., shipping providers, payment processors).
We are not responsible for the content or accuracy of any external sites, nor for their practices or policies.

10. Limitation of Liability

Zoorium.shop shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
While our products are tested for quality and safety, pet owners are responsible for supervising pets during use.

11. Indemnification

You agree to indemnify and hold harmless Zoorium.shop, its employees, and affiliates from any claim or demand arising from your breach of these Terms or misuse of our products.

12. Governing Law

These Terms are governed by and interpreted according to the laws of the European Union.
Any disputes shall be handled in accordance with applicable EU consumer protection regulations.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Updates will take effect immediately upon posting on this page.
It is your responsibility to check this page periodically for changes.

14. Contact Information

For questions about these Terms, please contact:
🌍 www.zoorium.shop